Your Reputation Precedes You
Your reputation as a leader is established long before people meet you. Like an advance party, your name moves through the organization ahead of your arrival, bringing with it assumptions and expectations about the kind of leader you will be. These perceptions influence how you are received, making a good reputation vital for leadership effectiveness.
What Builds Your
Leadership Reputation?
Your reputation builds over years based on the trail you
leave behind through previous jobs, degrees, mentors, actions you’ve taken,
results achieved, and more. While the level of visibility increases with
seniority, even early leadership roles begin establishing your brand.
Here are some key
elements shaping your leadership reputation:
1. Past Performance - Results speak volumes and follow you.
What is on your track record of measurable impact and outcomes delivered?
Leaders known for execution excellence breed confidence in driving the
organization’s priorities forward.
2. Style and Values - How you lead signals what you stand
for. A commanding style centered around control conveys different values than
one driven by developing people. Reputations for authenticity, transparency,
innovation or compassion distinguish leaders over time.
3. Relationships - Who you know and how much influence you
wield in your network matters. Leaders tied into well-placed sponsors and
allies gain leverage in driving change. Strong advocacy from respected peers or
mentors also enhances credibility.
Even second-hand experiences shared through the grapevine
contribute to reputations. Just like product brands convey status and quality,
leaders accrue esteem lending them clout.
Why Leadership
Reputation Matters
Your leadership reputation impacts:
1. Trust - Will people give you the benefit of doubt and
follow you into uncertainty? Trust accelerates change by lowering resistance.
Leaders with strong reputations inherited credibility that shortens the vetting
process when tackling new initiatives requiring faith in an unproven path.
2. Resources - Want to attract talent, funding and priority
focus? The best teams and budgets flow toward reputations warranting big bets.
Google’s founders were little known but their early vision, innovation and
potential swayed investors. Up and coming leaders must earn reputational equity
to compete for key resources.
3. Results - Positive reputations enable results while
negative ones are sandbags. Momentum and high team engagement boost what
leaders can deliver. But those fighting skepticism face friction and
constraints hampering decision-making and adoption of change efforts required
to advance organizations.
In today’s hyper-connected world you cannot contain
reputation or lead in isolation. Social networks and glass door reviews mean
your brand as a leader spreads quickly. Actively managing your reputation is
essential.
Steps for Building
Your Leadership Reputation
You cultivate leadership reputation through focus in a few
key areas:
1. Raise Visibility - Early career stage leaders should
actively network through high impact assignments, cross-functional projects,
speaking engagements, professional social media, targeted informational
interviews and involvement in causes. This expands awareness of your brand and
impact.
2. Seek Sponsors - Important stakeholders willing to
advocate for you and influence perceptions carry weight beyond your own
self-promotion. Pursue sponsors and champions who lend credibility by tying
their brand to yours.
3. Calibrate Communication - Ensure you, peers and other
audiences share alignment on what you want to represent as a leader. Repeated
messaging shapes beliefs such as being the innovative, caring or strategy
leader. Consistency between words and actions matter for authenticity.
4. Deliver Results - At the end of the day, a reputation
must be backed up by actual delivery of measurable outcomes. Leaders who
repeatedly achieve challenging goals linked to strategy accrue tremendous
reputational equity from tangible impact. Don’t overreach beyond capabilities
early on. Establish credibility through results focused on areas you can
control and influence.
5. Embrace Visibility - Once established, reputations open
up options for greater impact through roles like leading high stakes change
efforts, influencer panels, media commentary and community leadership. Say yes
to elevating visibility focused on adding value when opportunities arise.
The trust and influence accumulated early on can determine
the pace and scope of your leadership impact. Actively shape and manage this
vital asset.
Recovering from
Reputational Damage
Setbacks are inevitable - how you respond defined leadership
character. Here is recovering from situations negatively impacting reputations:
Address Failure Be accountable, diagnose went wrong
transparently and correct decisively to rebuild confidence
Handle Bad News - Get ahead through prompt, frequent and
compassionate communications focused on resolution and addressing people
impacts
Confront Scandals Launch swift, thorough and independent
investigations followed by public findings and restorative actions
Combat False Claims Refute inaccurate attacks through
setting the record straight while maintaining poise under fire
Overcome Past Baggage Directly acknowledge past failings and
demonstrate clear lessons learned through sustained changed behaviors
Shift Unfair Perceptions - Disarm prejudice by appealing to
values and aspirations shared in common and deliver results so overwhelmingly
positive they demand reassessment
Let Go - Accept not all impressions can be changed despite
best efforts. Seek fresh start opportunities where reputation can be rebuilt
based on the leader you are today.
In time, staying true to your values while leading teams to
shared success can outshine past reputational challenges big and small. But it
requires patience, courage and commitment to keep leading despite the whispers.
For many, the setbacks that seemed career crippling become their greatest
lessons propelling them to new heights influence. Your reputation precedes you,
but it does not have to define your future. You ultimately control the
direction of your leadership journey.
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