Faces Of The Team
Every successful team is made up of diverse personalities that each contribute unique strengths. While goals and tasks may be shared, the roles team members play can vary greatly. As a leader, it’s important to understand the range of “faces” often seen on high-performing teams so you can better support and get the most from each one.
Here are common team member profiles:
The Driver - This go-getter is all about action and
outcomes. They maintain focus on end goals and push for results. Their drive is
crucial but needs to be balanced with thoughtful planning.
The Analyst - This careful thinker wants to work
through all the details before proceeding. They focus on assessing risk and
ensuring quality. Their precision is key but can slow pace.
The Innovator - This creative mind brings fresh
perspectives and ideas. They keep teams from getting stuck in ruts by
challenging norms. Their ideas inspire but may require refinement.
The Peacekeeper – This cooperative unifier works to
create harmony. They prioritize collaboration and relationships. This glue is
vital but hard decisions still need to be made.
The Optimizer – This positive problem-solver looks
for workable solutions. They maintain hopeful mindsets despite challenges. This
outlook lifts spirits but some realism is still essential.
The Anchor – This steadfast supporter provides
reliability. They ensure consistency in process and follow-through. This
diligence brings order but flexibility is still sometimes required.
The Leader – Whether formal or informal, leaders
inspire action. They model priorities and motivate the team. Their vision and
empowerment is crucial but they must also support the many other faces on the
team.
Understanding these profiles allows leaders to fully
leverage the diversity within their groups. Make sure all faces have influence
and respect. The most successful teams feature all those faces working in
concert to turn vision into reality.
Understanding the Many Faces on
High-Performing Teams
Across any organization, teams come together to tackle goals
requiring diverse perspectives and skillsets. But a random assemblage of people
does not necessarily make for an effective team. It requires consciously
curating a complementary mix of personalities and work styles that allow groups
to think expansively, align priorities, raise concerns, take action and more.
Understanding the various “faces” or profiles commonly seen
on high-performing teams allows leaders to fully activate and get the most from
their talent. Let’s explore some frequent personas:
The Driver –
Motivated to Take Action & Achieve Results
Drivers bring intense focus and urgency to progress and
outcomes. They maintain clear line of sight on the end goals and major
milestones and push hard to make things happen quickly.
Typical attributes of Drivers include:
·
Action-oriented go-getters eager to get started
·
Confident and ambitious with an intense results
focus
·
Willing to be very direct about priorities and
expectations
·
Comfortable creating accountability structures
to keep things on track
·
Not afraid to have tough conversations about
lagging progress
·
Sometimes too quick to action without proper
planning
The intense results focus of Drivers gives teams momentum
and pace. But their impatience for action can also lead to short cuts or lack
of alignment if not complemented with process.
·
How Leaders Can Best Support Drivers:
·
Put them in roles focused on outcomes with
latitude to challenge status quo
·
Ensure they have forum to set bold targets
backed by data and facts
·
Require they collaborate to build buy-in before
unilateral action
·
Have them justify decisions with sound reasoning
·
Task them to mentor others on drive and
resilience
The Analyst –
Focused on Research, Details & Risk Mitigation
Analysts bring careful precision and skepticism to teams.
They withhold full support until given opportunity to ask probing questions and
ensure flawless execution.
Typical attributes of Analysts include:
·
Cautious evaluators who take time to thoroughly
assess options
·
Want to examine plans from all angles before
moving ahead
·
Extremely detailed-oriented and insistent on
accuracy
·
Able to spot gaps, risks, and dependencies
others may overlook
·
Will play “devil’s advocate” to pressure test
assumptions and logic
·
Sometimes over-index on perfecting things versus
moving forward
The risk-aware, precision-focused nature of Analysts forces
robust vetting and creates quality control. But alone, their hesitancy can lead
to paralysis and lack of progress.
How Leaders Can Best Support Analysts:
·
Put them in quality assurance and process
improvement roles
·
Ask them to research and compile objective data
for decisions
·
Task them with identifying risks factors and
mitigation tactics
·
Require they offer solutions along with
critiques
·
Give them opportunities to put their eye for
detail to use
The Innovator –
Bringing Fresh Eyes, Imagination & Creativity
Innovators offer fresh perspectives that challenge stale
assumptions and the status quo. They keep teams from becoming too insular in
their thinking.
Typical attributes of Innovators include:
·
Unconventional thinkers who ignore past
constraints
·
Prolific idea generators unbound by “what is”
·
Draw interesting connections between disparate
concepts
·
Thrive when given license to re-imagine whole
experiences
·
May offer ideas ahead of market readiness or
practicality
The novel concepts and rule-breaking mindset of Innovators
fuels breakthroughs. But alone their ideas may be too disruptive or impractical
for current needs.
How Leaders Can Best Support Innovators:
·
Let them incubate new concepts independently
without initial critique
·
Task them to find inspiration from outside
industries and analogies
·
Ask them to evolve ideas to address feasibility
and user appeal
·
Give them opportunities to experiment and
prototype
·
Ensure their ideas get fair consideration and
are not dismissed out of hand
The Peacekeeper –
Focused on Harmony, Relationships & Cohesion
Peacekeepers prioritize collaboration and team cohesion.
They facilitate compromise and supportiveness across diverse perspectives.
Typical attributes of Peacekeepers include:
·
Skilled mediators who resolve conflicts with
diplomacy
·
Read emotions and body language to foster
alignment
·
Patient and empathetic listeners able to see all
sides
·
Nurture positive tone and trust across team
·
Dislike interpersonal conflict and tension
·
Can gloss over differences versus addressing
directly
By ensuring a supportive environment where people feel
heard, Peacekeepers enable the constructive debate and truth-telling required
to solve complex problems. But too much emphasis on niceties can allow issues
to go unaddressed.
How Leaders Can Best Support Peacekeepers:
·
Put them in roles focused on
relationship-building and culture
·
Ask them to mediate disagreements and facilitate
compromise solutions
·
Task them to regularly check emotional pulse of
team
·
Have them design team events and bonding
experiences
·
Ensure they speak up to surface difficult truths
and issues
The Optimizer –
Maintaining Positive Momentum Despite Hurdles
Optimizers lift spirits in the face of setbacks and find the
bright spots amid challenges. They keep teams motivated and solution-focused
when negativity might otherwise take over.
Typical attributes of Optimizers include:
·
Hopeful, encouraging mindsets even amid
difficult odds
·
Focus on finding progress and celebrating small
wins
·
Rally and reignite teams through pep talks and
humor
·
Won’t dwell on obstacles or wallow in failures
·
Can downplay risks or real challenges requiring
serious attention
The buoyant positivity of Optimizers pulls teams out of ruts
and reminds people that success often emerges from persistence in the face of
flaws and failures. But too much happy talk can gloss over real risks and
trade-offs requiring sober analysis.
How Leaders Can Best Support Optimizers:
·
Put them in roles focused on engagement and
motivation
·
Ask them to highlight progress made and future
opportunities
·
Have them identify quick wins that can be
implemented amid larger efforts
·
Ensure they also listen to risks and concerns
with openness
·
Task them to outline inspiring visions that
teams can orient around
The Anchor –
Providing Stability, Reliability & Diligence
Anchors provide disciplined follow-through and consistency
amid shifting priorities and chaos. They ensure teammates can count on them to
keep processes running smoothly.
Typical attributes of Anchors include:
·
Meticulous follow-through on all commitments
made
·
Careful stewards of team resources and budgets
·
Diligent taskmasters who maintain orderly
processes
·
Work steadily behind the scenes to ensure
progress
·
Can struggle with frequent change or surprise
deviations
By ensuring diligent monitoring and reliable execution of
plans, Anchors give teams confidence that daily blocking and tackling will get
done. But they can also hesitate to embrace necessary course corrections.
How Leaders Can Best Support Anchors:
·
Put them in roles focused on program management
and process stewardship
·
Ask them to maintain master trackers of
milestones and dependencies
·
Task them to ensure flawless follow-through on
critical commitments
·
Have them document processes and procedures to
transfer knowledge
·
Ensure they know when flexibility and real-time
adjustments are needed
The Leader –
Setting Vision, Modeling Culture & Empowering Greatness
Whether in formal or informal roles, leaders motivate and
mobilize team around shared visions and values. They balance many other faces
skillfully.
Typical attributes of Leaders include:
·
Paint compelling visions that give teams purpose
and meaning
·
Model priorities and desired culture through
daily actions
·
Challenge teams to raise standards while
providing support
·
Empower others to step up and own outcomes
·
Can get overly attached to pet projects or lose
sight of risks
By providing air cover and inspiration for their teams,
leaders unleash greater innovation, engagement and performance. But no leader
can succeed alone or without the balancing forces surrounding them.
How Organizations Can Best Support Leaders:
·
Ensure they take time for strategic thinking and
vision-setting
·
Require they gather inputs from a diverse set of
faces on their teams
·
Have them articulate how their roles fit into
larger mission
·
Give them coaching and mentorship from other
experienced leaders
·
Ask them to identify and develop emerging
leaders on their teams
The Most Effective
Teams Feature All Faces
When you look across consistently high-performing teams,
they all share one commonality – they have each of the faces described above
effectively represented and empowered. Diversity in work styles, mindsets and
priorities allows these teams to see initiatives from all angles, build
cohesion across functions, take disciplined action, course-correct creatively
when needed and more.
As a leader, think holistically about the personalities and
work profiles represented on your team today. Are you missing critical faces
that would allow you to operate more effectively as a group? If so, make it a
priority to fill those gaps through staffing, development or consultation.
Keep in mind that individuals can play multiple faces as
needed. What’s most important is ensuring all the faces have influence when
appropriate to keep teams balanced. With the right diversity of faces actively
participating, your teams can achieve incredible things.
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